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Просмотр полной версии : Pinnacle Studio 22. Discussion in English / Russian.



ciprianionut
29.12.2018, 00:07
В этой теме можно вести обсуждение на английском и русском языках (разрешено администрацией форума).
In this topic can lead discussions in English and Russian (allowed by the forum administration).

Paul Yux


Error when i want to install,somebody help me,in english please.
Here is a print screen.

Paul Yux
29.12.2018, 03:06
I saw your print screen.

No need to click "Launch Pinnacle Studio". Click "Finish".
First, close "Pinnacle Studio Installer (32bit)".

How do you run Pinnacle Studio?

Launch Pinnacle Studio 22 using the desktop shortcut.

ciprianionut
29.12.2018, 07:04
i do not have the shortcut,when i go in the folder,inisde is not create it. very strange !! maybe uninstall and reinstall ?

Paul Yux
29.12.2018, 13:57
Check out the following:

1. Availability of shortcuts in the path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Pinnacle Studio 22

2. Registry entry in the path HKEY_LOCAL_MACHINE\SOFTWARE\Avid\Studio 22
Name: Main Path
Data: C:\Program Files\Pinnacle\Studio 22\

3. Registry entry in the path HKEY_LOCAL_MACHINE\SOFTWARE\Avid\Studio 22\ Install
Name: Main Path
Data: C:\Program Files\Pinnacle\Studio 22\

P.S. Check! Impact on the installation of antivirus software (Kaspersky Anti-Virus (32 bit)).

ciprianionut
29.12.2018, 16:46
I disable antivirus,i disable Spyhunter (malware) i try to reinstall pinnacle..same thing.
What is happening? !!!!!! here is a video with install and all path verified like you say.

Here is a video ...

Paul Yux
29.12.2018, 23:05
@ciprianionut, see here:


Oh!
There should be no spaces between backslashes (forum engine bug).

1. You show HKEY_LOCAL_MACHINE \ SOFTWARE \ Avid\Studio Content 22 Wrong!
Required HKEY_LOCAL_MACHINE\SOFTWARE\Avid\Studio 22
and
HKEY_LOCAL_MACHINE\SOFTWARE\Avid\Studio 22\Install

2. You show C: \ Program Files \ Pinnacle Studio 22 Wrong!
Required C:\Program Files\Pinnacle\Studio 22
and
C:\Program Files\Pinnacle\Studio 22\programs

3. Goto C:\Program Files\Pinnacle\Studio 22\programs
find PinnacleStudio.EXE and make a shortcut (Send to -> Desktop (create shortcut)).

ciprianionut
29.12.2018, 23:22
Nothing inside...i wait to response tehnical assitance for pinnacle from 25 hour..nobody say nothing !!

Paul Yux
30.12.2018, 00:08
Try to find PinnacleStudio.EXE using Total Commander (Alt + 7) on the entire disk.

P.S. Technical support will advise you to reinstall (refresh) Windows 10.

Also show which folders will be open:


1. Win + R
type it %SYSTEMROOT%
OK

2. Win + R
type it %ProgramFiles%
OK

ciprianionut
30.12.2018, 00:33
Paul Yux can i find you on an channel on discord?

Paul Yux
30.12.2018, 00:45
No. I'm not a gamer.
What about the post #8?

P.S. I do not provide individual support. Sorry.

ciprianionut
30.12.2018, 00:46
I scan with TC,and nothing !!

Paul Yux
30.12.2018, 00:59
Incredible!

I need all the contents of the folder


С:\ProgramData\Pinnacle Log Files\Studio 22\

P.S. Incredible, because it's unclear

https://jpegshare.net/thumbs/9f/b2/9fb2fab95194f542c778de81e84119fd.jpg (https://jpegshare.net/9f/b2/9fb2fab95194f542c778de81e84119fd.png.html)

ciprianionut
30.12.2018, 01:09
The log files is here ...
It seems i try to install on 17-10-2018 another version of pinnacle 22 !! maybe then something is crash !!?
Ok,you look into the log file.

Paul Yux
30.12.2018, 01:12
ciprianionut, do not share folder!!!

С:\ProgramData\Pinnacle Log Files\Studio 22\
I downloaded. Remove it immediately !!!

ciprianionut
30.12.2018, 01:16
it was not shared,thanks for warning.it was a copy of that files.

Paul Yux
30.12.2018, 01:47
It seems i try to install on 17-10-2018 another version of pinnacle 22 !! maybe then something is crash !!?
Yes! That's the reason. And another wrong serial number was used.

You do not have (not downloaded) PinnacleStudio and MultiCam Capture Lite.
[Only registered and activated users can see links]

Paul Yux
30.12.2018, 02:12
Try this first:

https://jpegshare.net/thumbs/94/6f/946ff8f5143905358e030f7ad391097f.jpg (https://jpegshare.net/94/6f/946ff8f5143905358e030f7ad391097f.png.html)

ciprianionut
30.12.2018, 02:52
[Only registered and activated users can see links]
And i try with uncheck box...and still not work

Paul Yux
30.12.2018, 11:04
[Only registered and activated users can see links]

ciprianionut
30.12.2018, 14:58
[Only registered and activated users can see links]
i recieve.

ciprianionut
21.02.2019, 03:43
I resolve problem...
i buy a new SSD samsung 2tb, and i put a fresh windows 10, with pinnacle 22 ..is working ok now.

Paul Yux
22.02.2019, 13:32
:003: